CASE STUDY

The background

NCT provided National Oil Corporation of Kenya (NOCK) with the smart card based fuel and loyalty card solution Petrol Plus in partnership with Impax Business Solutions. NCT has delivered a turn-key solution for NOCK’s nation wide network of 67 petrol stations, while Impax Business Solutions now operates Petrol Plus on the behalf of NOCK.

NOCK’s major business task was to provide advantageous conditions for government and civil services, which required creation of own fleet card system. The company also wanted to develop the retail, attract new customers from various segments and reduce fraud among personnel.

The Solution

NOCK chose Petrol Plus through a competitive public tender from 13 suppliers of eet cards from such countries as Israel, Ireland, France, Australia, Morocco, India, Mauritius and Kenya.

The tender was held for over a year, and after technical demonstrations Petrol Plus ranked first. The key role in dening the winner played Petrol Plus proven track record, the innovative combination of a smart card based fuel card, and a RFID based vehicle indentation. After NOCK representatives visited Moscow to get acquainted with other NCT clients and projects, the tender board determined Petrol Plus as a
conclusive winner.

The peculiarity of the project consists in outsourcing system control. The operational control and support of NOCK fleet card system will be carried out by Impax Business Solutions. The partnership between NCT and Impax Business Solutions provides NOCK with the global expertise of a major fuel card provider and the local support of an established Kenyan IT services provider.

About NOCK

National Oil Company of Kenya was incorporated in April 1981 and charged with participation in all aspects of the petroleum industry. The company has a 100% Kenya Government shareholding and acts as an instrument of government policy in matters related to oil. Today National Oil has 67 fully-edged petrol stations through which it has earned an enviable reputation for quality and excellent customer service. Currently, National Oil’s share of the domestic market is approximately 5%.